What You Need to Know About Our Rebrand
Q: What is the new name?
A: DayMet Credit Union will soon be Treadwell Credit Union.
Q: Why are you changing your name?
A: We believe our current name is limiting and creates confusion within our areas of service among other financial institutions. Our new name will be an opportunity to authentically reflect who we are as an organization and the experience we continue to build for our current members – and, to appeal to new members. As a result, the Board of Directors made a unanimous decision to change the credit union’s name as part of an overall growth strategy.
Q: Is the name change a result of a merger or acquisition?
A: No. The name change is not the product of a merger or an acquisition with another financial institution. Our organization is financially strong and secure, and we will continue to be owned by you, our members, just as we are today.
Q: How did you select the new name?
A: The management team and Board of Directors spent many months working under the guidance of an experienced financial branding firm. Our intent was to develop a new name that sets us apart from other financial institutions and pays tribute to where we came from.
Q: When will the name change take effect?
A: You will begin seeing Treadwell Credit Union in a variety of places over the next few weeks. Little by little everything will be updated to reflect the new name.
Q: What will change with the new name?
A: You will see changes in our branches, website, mobile app and marketing materials. Through this transition and beyond, we are committed to ensuring your member experience and service will remain strong.
Q: Will the ownership of the credit union remain the same?
A: Yes. The credit union will remain 100% owned by you, our members.
Q: Will the credit union employees change?
A: The employees you’ve grown accustomed to will be here ready to provide the same personalized service that you expect.
Q: Who is eligible to join the credit union?
A: Our current membership charter encompasses anyone who lives, works, attends school or worships in Montgomery, Miami, Greene, Clark, Champaign, Butler, Warren, Darke, Preble, or Shelby County in Ohio or have an immediate family member who is a current member. This will remain as is today.
Q: If I am a member and move out of one of the eligible counties DayMet Credit Union serves, can I still belong to the credit union?
A: Yes, eligibility requirements only need to be met when you initially join the credit union.
Q: Will my member number, account numbers, usernames, and passwords change?
A: No, your member number, account numbers, usernames, and passwords will remain the same.
Q: If I have automatic payments taken from my account or receive direct deposit, will I need to do anything?
A: No. Everything will stay the same. Our routing number 242278247 will not change, and your account number(s) will remain the same. You do not need to take any steps to update automatic payments or direct deposits that are already established.
Q: How will fees, loan rates and deposit rates be impacted by the name change?
A: The rates and fees at our credit union will not be affected by the name change. We will continue to monitor our rates and fees as we always have, to ensure high value and return to our members. While rates and fees do fluctuate, this is in response to market conditions.
Q: Will my deposits remain insured?
A: Yes. Deposit accounts for each share owner remain privately insured up to $250,000 by American Share Insurance and privately insured for up to another $250,000 by Excess Share Insurance.
Q: Will my debit and/or credit card still work?
A: Yes. Your existing active credit card and/or debit card and current PIN, with the DayMet name and logo, will continue to work as it works today. At a later determined date you will receive your new, updated card(s) in the mail.
Q: Will I still be able to use my checks?
A: Yes. You can continue using your existing checks until they run out. When it’s time to reorder, you will see the Treadwell Credit Union name and logo on your checks.
Q: Do I need to get my legal documents (e.g. liens, titles, insurance) updated with the new name?
A: In most cases, your documents will be unaffected by the name change. Please call us at 937-236-2562 if you have specific questions about your legal documents.
Q: Will the credit union phone numbers change?
A: No, all phone numbers will remain the same.
Q: Will the credit union website/online banking, mobile app, Card Manager and/or email addresses change?
A: Yes. Watch for more information regarding our website address and links over the next 2-3 months. When changed, the current website address and email addresses will automatically redirect to the new addresses for the duration of 2025 and 2026. Mobile Banking and Card Manager apps will be updated through system updates in your smart phone’s App Store(s). For additional information please visit www.treadwellcu.com.
Q: Will branch days of operation and hours change?
A: No. Our branches will continue to be open and available to you the same days and times that you expect.
Q: Will there be any change in my statements?
A: There will not be any changes to the statement cycle. Please watch your mail or email for the new statement stationary with our new name.
Q: Where can I find additional information?
A: Please stop by one of our branches during business hours, call 937-236-2562 or visit our current website at www.treadwellcu.com.
