Editorial Guidelines & Correction Policy
We are committed to publishing clear, accurate, and transparent financial information so members can make confident decisions.
Last reviewed: January 27, 2026 · Owner: Content & Compliance Team
Editorial Guidelines
1) Accuracy & Fact‑Checking
- All rates, terms, and product details are verified against official internal data and regulatory sources (e.g., NCUA, applicable state laws and disclosures).
- Every page is reviewed for quantitative accuracy (APR, APY, fees, eligibility, examples) before publication.
- Citations and outbound links point to credible sources (e.g., NCUA, IRS, SEC, state regulators) when context is required.
2) Expert Review
- YMYL content (loans, credit, savings, investing, taxes) is written or reviewed by qualified professionals (e.g., NMLS‑certified loan officers, CFPs, CPAs).
- Pages include a byline, reviewer name, credentials, and review date when applicable.
3) Transparency & Disclosures
- We disclose material relationships and any referral/affiliate compensation that may apply to third‑party links or tools.
- Product comparisons are objective and member‑first; business partners do not influence editorial conclusions.
4) Timeliness & Updates
- All YMYL pages show Last Updated and are reviewed on a scheduled cadence (e.g., quarterly or when rates/regulations change).
- Substantial changes (e.g., rate updates) are documented in a visible change note.
5) Accessibility & Clarity
- We write in plain language, define industry terms (e.g., LTV, DTI), and provide examples and calculators.
- Pages follow accessibility best practices (alt text, headings, color contrast, keyboard navigation).
Correction Policy
1) Reporting & Triage
- Members can report inaccuracies via Contact Us or email support@examplecreditunion.com.
- We triage reports within 2 business days, prioritizing high‑impact YMYL issues.
2) Investigation & Fix
- Editors verify facts against primary sources and product owners; corrections are published as soon as validation is complete.
- Where an error could affect a member’s decision (e.g., APR/fees), we add an Update Note explaining what changed and why.
3) Versioning & Transparency
- Each page shows the latest review date; major updates include a change log entry.
- We do not remove criticism or negative information solely due to reputation concerns; factual accuracy governs changes.
Contact & Ownership
Content & Compliance Team · Treadwell Credit Union
Email: support@examplecreditunion.com
Phone: 937-236-2562
Mail: PO Box 13087 | Dayton, OH 45413